Privacy Policy

Introduction

VentureFlow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

Information We Collect

Information You Provide

• Account information (name, email, company details)
• Deal and investment data you upload or create
• Communications with us (support requests, feedback)
• Payment information (processed by third-party payment providers)

Information Collected Automatically

• Usage data (features used, time spent, interactions)
• Device information (browser type, operating system, IP address)
• Cookies and similar tracking technologies

How We Use Your Information

• Provide, maintain, and improve our services
• Process your deals and generate AI-powered analysis
• Communicate with you about your account and our services
• Ensure security and prevent fraud
• Comply with legal obligations
• Analyze usage patterns to enhance user experience

AI Processing

We use AI services (including AWS Bedrock with Claude models) to analyze your deal data. Your data is processed through these services to generate insights, but we do not retain your data within these AI systems after processing is complete. All AI processing occurs in accordance with our security standards and data protection commitments.

Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party companies that help us operate our platform (cloud hosting, analytics, payment processing)
• Team Members: Other users within your firm, based on permission settings you control
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information or deal data to third parties.

Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and monitoring
• Access controls and authentication requirements
• AWS infrastructure with SOC 2 compliance

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time. Some information may be retained for legal or legitimate business purposes as required by law.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to or restrict certain processing activities
• Export your data in a portable format

Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and remember your preferences. You can control cookie settings through your browser, but disabling cookies may affect platform functionality.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through our contact form.